Shipping policy

Shipping Policy

EspritNook — Shipping Policy

Thank you for choosing EspritNook! Here's everything you need to know about the processing, shipping, and delivery of your order.

Order Processing

All orders are processed within 1 to 5 business days (Monday through Friday, excluding holidays).

You will receive a confirmation email once your order is placed, followed by a second email with your tracking number once it ships.

Orders placed on weekends or holidays are processed the next business day.

Delivery Times

Estimated delivery time is 6 to 10 business days after your order ships, depending on your location.

For Harry Edition products, each piece is made to order.

Please allow up to 3 to 4 weeks for manufacturing and preparation before shipping.

Total delivery time is therefore as follows:

  • Standard products: Processing time (1 to 5 business days) + Shipping time (6 to 10 business days).
  • Harry Edition: Manufacturing time (up to 3 to 4 weeks) + Shipping time (6 to 10 business days).

Shipping Costs

  • Free standard shipping on all orders.

Order Tracking

Once your order ships, you'll receive a tracking number by email.

Tracking information may take 24 to 48 hours to appear after the carrier picks up the package.

If tracking hasn't updated in several days, contact us and we'll look into it.

Delays

We do everything we can to get your order to you as quickly as possible.

However, delays may occur due to the carrier, high-volume periods (such as holidays), or weather conditions.

Thank you for your patience — we remain available to help track your package if needed.

Incorrect Delivery Address

Please double-check your shipping address carefully before finalizing your order.

EspritNook cannot be held responsible for orders shipped to an incorrect or incomplete address.

If you notice an error, contact us at contact@espritnook.com within 24 hours of placing your order. We will do our best to correct the address before shipping.

Lost or Damaged Package

If your package is lost in transit or arrives damaged, contact us at contact@espritnook.com within 48 hours of delivery (with photos attached if the package is damaged).

We will quickly find a solution, whether that's a replacement or a refund.

Contact Us

For any questions about your delivery, contact us at contact@espritnook.com.

Our team will get back to you as soon as possible.